I would say the foundation to any award-winning spa is the staff. What do you think is the most important element in running an award-winning spa? Prior to that, he spent 10 years with Canyon Ranch where he was instrumental in the opening of several properties. A hospitality veteran and trained massage therapist, Bird previously served as Spa Director at the Aji Spa at the Sheraton Wild Horse Pass Resort. He oversees a staff of 67 at the casino report, which is located on land belonging to the Oneida Indian. What makes Skʌ:nʌ́: and Turning Stone stand out among the competition? We asked Shane Bird, Director of Spa and Environmental Services Operations at Turning Stone, to talk about what’s most important when it comes to running a world-class, award-winning spa.īird is responsible for the operations of the Tower Fitness and the Skʌ:nʌ́: and Áhsi’ Spas. It’s the only spa in upstate New York that can lay claim to the latter, which is no small feat.

Skʌ:nʌ́: Spa at Turning Stone Casino Resort was recently named Best Spa by Casino Player Magazine (while the resort was also named best in a variety of other categories), and has been awarded 4 Forbes Travel Guide stars for the last two years running.

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